Once Upon A Crocodile | Lacoste

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Once Upon A Crocodile

Just how well do you know the croc? From his birth in 1923 to modern day, learn his history.

The Birth of A Crocodile

A story of a bet, a journalist and a most tenacious player.

The crocodile's first steps

Boston, 1923. Young tennis prodigy René Lacoste is 19 and likes a challenge. His team captain promises him the crocodile leather suitcase the player admired in a store window if he wins his upcoming match. René doesn't win but he had the determination of the crocodile on court, which is why an American journalist gave him this nickname.

René Lacoste in Wimbledon in 1928. © Lacoste Archives. Jacques Brugnon Collection

The crocodile becomes a symbol

The crocodile takes shape in 1927 under the pen of designer Robert George. An early fan of customization, René Lacoste immediately has it embroidered on his blazers. A few years later, the polo sees the light of day. The crocodile over the heart makes Lacoste the first brand to display a visible logo on an article of clothing.

The crocodile's evolution through different ad campaigns

Follow the croc: Lacoste advertising archives from 1933.

The crocodile's elegance

1933

The crocodile's character

1958

The crocodile's cheekiness

1960

The crocodile's dialect

1969

The crocodile's break

1973

The crocodile's femininity

1975

The crocodile's shirt

1980

The crocodile's family

1989

The crocodile's creativity

1993

L.12.12 Polo Merci, solidarity with a heart

To support the International Federation of Red Cross and Red Crescent Societies, all sales (excl. taxes) of the polo will enable the implementation of health protection programs for volunteers in 26 countries where there is currently no medical coverage.

Discover more

Lacoste supports the volunteers of the Red Cross and Red Crescent

Tracking the Crocodile

Everything you always wanted to know about Lacoste but were afraid to ask.

René Lacoste

Experience it

Making Magic

Lacoste Savoir-Faire

Return & Exchange and Refund policy

Remarks

Lacoste Thailand reserves the right to consider the confirmation of return. If the returns do not follow the agreements and conditions as above, the company can cancel the returns.

This policy can only apply on online shopping via www.lacoste.co.th The company does not accept the return from Lacoste Thailand stores or Lacoste Thailand counters in department stores.

If you have any questions, please contact customer service via Live Chat on Monday-Sunday 09:00-23:00 or E-mail: admin@lacoste.co.th

Please identify your order numbers, address, E-mail, and contact number for fast process.

Lacoste Thailand has the policy to accept products within 14 days according to these issues

1. The products have been damaged during the delivery process
2. The products do not match with the orders ie. wrong color or size
3. Jungsaemmool Thailand reserves the right not to accept a return due to personal reasons
4. If the product that Jungsaemmool Thailand will send back is out of stock, the company will refund within 7-14 business days after the day that the products have arrived the warehouse and have been checked
5. Customer service team will verify the item and reserve the rights of replacement/refund according to the company policy
6. Credit card - If you wish to return a product that has been purchased using a credit card. The card-issuing bank will refund the balance onto your card that you used to make the purchase. The lead time of refund depends on the billing cycle of the card-issuing bank. Please contact your bank for any further questions regarding to your refund. crocs cannot contact the card-issuing bank on your behalf due to the privacy policy and violations of law
7. Atome - If you wish to return or discontinue Merchant Services that have been purchased using the Deferred Payment Structure and/or request for a refund, return, or replacement as may otherwise be accepted or permitted by law, such refund, return or replacement shall be subject to (i) the relevant Merchant’s refund process and procedures; and (ii) our own checks in relation to the refunds, returns and replacements. Until the return, discontinuation, or refund has been processed through the Platform, you will remain liable for the full payment of the Merchant Services. All Deferred Payments will continue to be processed in accordance with the dates set out in your Payment Schedule

Step 1: Identify Product Issues

If you encounter any problems after receiving your order and willing to change/return the product, please contact Jungsaemmool Thailand vai Live Chat on Monday-Sunday 09:00-23:00 or E-mail: admin@lacoste.co.th within 14 days after receiving products

Step 2 : Receive Confirmation Call

1. Staff will verify the order and contact you back to confirm that you are requesting to change/return your order
2. In the case of mismatch between the orders and the products, the products have to be resent with the good condition, unused, unwashed with product tags
3. Jungsaemmool Thailand will check the products that will be changed. If the products are under the standard, Jungsaemmool Thailand reserves the right to cancel the return
4. If the product that Jungsaemmool Thailand will send back is out of stock, the company will refund within 7-14 business days after the day that the products have arrived the warehouse and have been checked

Step 3: Return The Products Via Post Office

1. When sending, please attach the receipts with the products (the products must be unused and unwashed with product tags). The products will be verified by Jungsaemmool Thailand staff
2. The agent will contact you within a few days to confirm the status of the return
3. If Jungsaemmool Thailand verifies that the products are not match with the conditions, the company will send the products back to customer
4. The products will be sent back via post within 7-10 business days

Once Upon A Crocodile

The Birth of A Crocodile

The crocodile's first steps

The crocodile becomes a symbol

The crocodile's evolution through different ad campaigns

L.12.12 Polo Merci, solidarity with a heart

Tracking the Crocodile

Free returns

Safe & secure payment

Free Standard Delivery on orders over ฿500

Customer service

Return & Exchange and Refund policy